Hard truths about building in the AI era | Keith Rabois (Khosla Ventures)

3w ago

Keith Rabois was an early executive at PayPal (part of the famous PayPal Mafia), COO at Square, VP of Corporate Development at LinkedIn, and an early investor in Stripe, DoorDash, Airbnb, YouTube, Ramp, and Palantir. Currently he’s managing director at Khosla Ventures. Also, he hasn’t touched a computer since September 2010 (he does everything from an iPad). *In our in-depth conversation, Keith shares:* 1. The barrels vs. ammunition hiring framework (and how to spot barrels) 2. Why talking to customers is actively harmful for consumer products 3. How to identify undiscovered talent 4. Why the PM role is dying 5. The three traits of the best-performing companies right now 6. The specific interview question he asks every senior candidate 7. Why CMOs (not engineers) are becoming the #1 consumer of tokens *Brought to you by:* WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs: https://workos.com/lenny Vanta—automate compliance, manage risk, and accelerate trust with AI: https://vanta.com/lenny *Episode transcript:* https://www.lennysnewsletter.com/p/hard-truths-about-building-in-the-ai-era *Archive of all Lenny's Podcast transcripts:* https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0 *Where to find Keith Rabois:* • X: https://x.com/rabois • LinkedIn: linkedin.com/in/keith • Website: https://www.khoslaventures.com *Where to find Lenny:* • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ *In this episode, we cover:* (00:00) Introduction to Keith Rabois (01:59) Why Keith hasn’t used a computer since 2010 (04:52) The team you build is the company you build (07:40) How Keith learned to identify talent at PayPal (10:05) Tactics for getting better at hiring (15:31) The barrels vs. ammunition framework (18:52) What makes someone a barrel (22:36) How to attract the best talent (26:18) Building companies on undiscovered talent (27:53) Why better performance requires more pressure (32:36) Career advice in the age of AI (35:14) The future of the product triad (41:03) Why design and code are merging (49:35) What practicing law taught Keith about entrepreneurship (51:22) Contrarian takes on customer feedback (1:02:33) Identifying great AI opportunities (1:05:13) Advice for evaluating statrups (1:12:36) Criticizing in public vs. private (1:15:05) Failure corner (1:17:29) Lightning round *Referenced:* • Square: https://squareup.com • Jack Dorsey on X: https://x.com/jack • Head of Claude Code: What happens after coding is solved | Boris Cherny: https://www.lennysnewsletter.com/p/head-of-claude-code-what-happens • Simon Willison’s Weblog: https://simonwillison.net • Vinod Khosla on X: https://x.com/vkhosla • Peter Thiel on X: https://x.com/peterthiel • Max Levchin on X: https://x.com/mlevchin • David Sacks on LinkedIn: https://www.linkedin.com/in/davidoliversacks • Tony Xu on X: https://x.com/t_xu • David Sze on X: https://x.com/davidsze • Faire: https://www.faire.com • Max Rhodes on X: https://x.com/MaxRhodesOK • Jeffrey Kolovson on LinkedIn: https://www.linkedin.com/in/jeffreykolovson • Uncapped | Comparative Advantages w/ Keith Rabois: https://www.khoslaventures.com/posts/uncapped-comparative-advantages-w-keith-rabois • Lattice: https://lattice.com • Taylor Francis on LinkedIn: https://www.linkedin.com/in/taylor-francis-4ba49640 • Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein • The art of hiring: insights from Khosla Ventures, Airbnb, Ramp and Traba: https://ramp.com/velocity/the-art-of-hiring-insights • Eric Glyman: Seek out super individual contributors (ICs): https://ramp.com/velocity/the-art-of-hiring-insights#Eric-Glyman:-Seek-out-super-individual-contributors-(ICs) • Eric Glyman on X: https://x.com/eglyman • Mike Moore on L